mandag 16. juni 2014

Glasses real world usability

Wearing glasses 


As I have indicated in an earlier post a lot of the stuff you will find about glasses are more artistic impressions about what they believe Google glasses could be or should be.
This will give you a fairly objective impression on how it is to wear glasses.

Do notice that its not quite as portrayed since your field of vision is different when wearing the glasses as compared to watching this on your screen. You will need to move your eyeball and focus on the glass projection if you would like to be able to view details of what the Glass is displaying, thus loosing focus on the rest of your field of vision while doing it.

You may chose to attack this problem in two ways.
  • By structuring your use cases in such a way that its convenient and useful to refocus for a brief second.
  • By structuring the display and information in such a way that you can cope with using your perefirial field of vision.
Putting aside the current restrictions of looking like something in between something from the Terminator and the Big Bang Theory the following use cases seems to be useful for glasses.

Please notice that I do not believe much of this will happen in any large scale with the current generation of glasses, but I do believe it will happen with the next generations based on this technology.

By the way what about banking a financial services ? Well nobody will spend 1 cent on something to do these services. People will get device for other reasons and then we will need to figure out how to use what they bought for other reasons.  

Customer Service   


The desk and the tablet/computer is something that produces a distance between a customer and a representative. By removing this it is perceivable to have a better and more dialogue, of cause this might go the wrong way  if the customer gets hanged up and suspicious about the glasses. This can be remedied by being very clear about when and for what they are used during the conversation.

Remember the device has a camera which can can items like QR codes or even complete pages.

Hands Free Operations




Any scenario where you really need both of your hands for something else and you do not have space of an elaborate set up with a mounted tablet. Possible use cases.
I guess there are countless opportunities.

Any service requiring remote assistance

 

Here the sky is the limit. By using the camera somebody else may see what you are seeing, by using the display visual instruction may be provided and by using the sound device oral instructions or help may be offered.



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